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ComplianceOne — Installation Instructions

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Please Note:

These installation instructions list specific implementation options. If you are attempting to install in a manner other than what is listed, contact SupportLine to discuss your options or for additional information.

Note on Anti-Virus Software:

Before installing or updating software on a computer, it is very important to temporarily disable anti-virus software during the installation process as anti-virus software may adversely affect the installation.  Download and review the instructions below to install your ComplianceOne software.

Note on Domain Controllers / Active Directory servers:

Having the Microsoft prerequisites for ComplianceOne such as SQL Server or Internet Information Services (IIS) installed on a Domain Controller or Active Directory server introduces your network and ComplianceOne data to security risks.

These risks include:

  • Loss or misuse of customer data
  • Loss or misuse of institution data
  • Unauthorized access to system
  • Adverse regulatory examination reports or other regulatory actions

Because both Microsoft and Wolters Kluwer Financial Services recommend against installing these Microsoft prerequisites on a Domain Controller or Active Directory server, Wolters Kluwer Financial Services will no longer support this type of installation. Contact SupportLine at (800) 274-2711 Ext. 123211 to discuss alternate installation options.

Version 2011.4:

These instructions will guide you through updating ComplianceOne version 2011.3 to version 2011.4.

Installation Instructions for Updates Guide (Step-by-step Instructions)
Quick Update Guide for Server and Standalone Systems (Checklist)
Quick Update Guide for ComplianceOne Client (Checklist)

Version 2011.3:

These instructions will guide you through updating ComplianceOne version 2011.2 to version 2011.3.

Update Instructions

Additional Installation Information:

ComplianceOne Custom Document Installation Guide.

Electronic Signature (E-Sig) — System Requirements.

Microsoft SQL Server 2005 Express Edition: Installation Instructions for ComplianceOne.

For Release Notes and other documentation, log in to view ComplianceOne - Documentation.

Files addressing issues for specific releases are made available from the Downloads section of our web site: Log in and check ComplianceOne - Downloads.

View ComplianceOne - Product News.

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