SupportLine File Transfer (FTP)
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To upload files to SupportLine for a particular product, select the link below to open a new browser window for that product.
Using standard Windows copy and paste functionality, copy the file(s) that you wish to transfer to Supportline into this new browser window.
ARTA Deposit
ARTA Lending
ComplianceOne
Rembrandt
General Support (for all other products)
Please Note:
Transferred file(s) are not visible once the window is refreshed.
If you are transferring multiple files, it is best to compress or ZIP these files before transferring. Make sure to rename your ZIP file(s) with a unique name. Incorporating the case number provided by the SupportLine technician will ensure that the file is unique to you and assist the FTP administrator in forwarding the file(s) to the appropriate SupportLine technician.
Internet Explorer Version 7 Users / Secure File Transfer Protocol (SFTP):
The above links allow transferring of files via standard (unsecured) File Transfer Protocol (FTP).
Click here to transfer files via Secure File Transfer Protocol (SFTP) or if you are using Internet Explorer version 7.0.
If you have questions or need additional assistance, contact SupportLine at (800) 274-2711
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