SupportLine Secure File Transfer (SFTP)

To upload files to SupportLine for a particular product, select the link below.

Please Note:
The following links allow you to transfer files using a secure connection. You will be prompted to enter a User name and Password. Use the log in information provided below for the desired product.

If you are transferring multiple files, it is best to compress or ZIP these files before transferring. Make sure to name your ZIP file(s) with a unique name. Incorporating the case number provided by the SupportLine technician will ensure that the file is unique to you and assist the SupportLine technician in locating the appropriate file(s).

Please Note: The password is case sensitive.

ARTA Deposit User Name: artadeposit Password: Upload.123	ARTA Lending User Name: artalending Password: Upload.123
ComplianceOne User Name: complianceone Password: Upload.123	Rembrandt User Name: rembrandt Password: Upload.123
General Support (for all other products) User Name: support Password: Upload.123

If you have questions or need additional assistance, contact SupportLine at (800) 274-2711